0.75 Core Competency and 0.25 Resource Development CCEs
Clients think, process, and communicate in many different ways, and coaches can feel uncertain when a client’s natural way of expressing themselves differs from what they expect. These moments can prompt assumptions or subtle pressure to direct the session, unintentionally disrupting trust and safety.
In this workshop, we’ll explore how coaches use attuned presence, curiosity, and collaborative partnership to create the conditions for psychological safety when clients engage or process in diverse ways. We’ll examine how coaches notice and respond to different forms of engagement, work with varying pacing, and co-create the session structure to support deeper thinking. By focusing on coaching behaviors that invite authenticity, autonomy, and spacious exploration, we’ll strengthen our ability to create coaching spaces where every brain can show up fully and think freely.
WHAT YOU WILL LEARN:
Learning Objectives:
1. Strengthen the coach’s ability to recognize and respond to indicators of psychological safety, especially when clients think, communicate, or process in diverse ways.
2. Deepen the coach’s capacity to create psychologically safe coaching spaces through attuned presence, curiosity, and collaborative partnership.
3. Enhance the coach’s self-awareness and self-management so they can hold grounded presence, attunement, and non-judgment throughout the coaching process.
Bio:
Crystal Wagner is a professional life coach, coach educator, and facilitator. Her mission is simple and deeply personal: to support women to do what they love in a way that aligns with how they are uniquely wired. A multi-passionate, neurodivergent thinker with a love of learning and nature, Crystal integrates a variety of coaching approaches to help clients slow down, quiet the swirl of thoughts, and uncover what lies beneath the surface.
Known for her ability to “crystallize” what others are thinking and feeling, Crystal blends thoughtful reflection with creative tools, such as LEGO® Serious Play®, to help women move forward with clarity and purpose. Whether working with entrepreneurs, women navigating major life transitions, or those longing for a more grounded and intentional way of being, she delights in helping clients find peace, direction, and renewed confidence in their next right step. Women consistently describe feeling seen, understood, and more hopeful after working with her.
Crystal is an ICF Professional Certified Coach, an EMCC Accredited Coach at the Senior Practitioner level, a Professional Certified Life and Leadership Coach through PCCI, a trained facilitator of the LEGO® Serious Play® Method and Materials, and a Strengths Champion Certified Coach®. She also holds a Master of Accountancy and a Postgraduate Certificate in Coaching and Mentoring. In addition to coaching women, she serves on the faculty at the Professional Christian Coaching Institute.
You can connect with Crystal at https://crystalwagner.net/.
