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The Questions That Change Everything: Asking at the ACC, PCC and MCC Levels (ICF Gulf Chapter Hosting)

  • Wed, February 24, 2027
  • 11:00 AM - 12:30 PM
  • Zoom

Registration


Register

This is a 2-STEP registration process.

Since this webinar is being offered by ICF Global, registration requires a two-step process.

The first step is to register with our chapter. Once you successfully register and make the payment, you will receive a confirmation email with a link to register with ICF Global. Payment is only required during the first step. The second step authorizes ICF Global to send you the Zoom link for the webinar.

Ensure you complete the second step of the Zoom registration. If you do not, you will not receive the Zoom link or the recording. It is your responsibility to register with ICF Global.

CCE: TBD

DESCRIPTION:

A question asked at the ACC level sounds different from one asked at the MCC level. The words may be similar, but the intention behind them, the curiosity that drives them and the way they land for the client are not. In this hands-on session, Sophia Casey, MCC, shows how questions change as coaches grow through the credential levels, and why that change matters for the client.

Participants will watch a live demonstration in the Intention. Curiosity. Flow. (ICF)™ Practice Lab, where a coach works with a client. Then the group will review the feedback together: what worked, what could grow, and which questions could have opened the conversation further. Participants leave with a clearer sense of their own questioning and what the next level asks of them.

The session draws on Sophia's book, Intention. Curiosity. Flow. (ICF)™: Masterful Coaching Questions That Transform Conversations.

The book isn't required to take part, but if you'd like a copy ahead of the session, you'll find it on Amazon.

LEARNING OBJECTIVES

  1. Distinguish how questions differ at the ACC, PCC and MCC levels
  2. Recognize how intention and curiosity shape a question before it is asked
  3. Assess a coaching conversation for missed questions that could have deepened client awareness
  4. Pick one specific shift to move their own questioning toward the next credential level

Speaker Bio:               Mail image preview                   

Sophia Casey is an International Coaching Federation (ICF) Master Certified Coach (MCC), a globally recognized keynote speaker, executive coach, and
 leadership consultant. She is the Founder & CEO of
 Sophia Casey Speaks, and ICLI RISING, an ICF-accredited coach training and leadership development institute, where she has trained, mentored, supported, and coached thousands of leaders and professional coaches. She is also the Co Founder and Vice President of the International Black Coaches Alliance (IBCA), a global nonprofit organization committed to advancing visibility, opportunity, community, and economic empowerment for Black coaches worldwide.

Sophia previously served as Director of First Impressions for a task force for the former Vice President of the United States and has led enterprise-wide leadership development initiatives supporting thousands of professionals across public and private-sector organizations. Her clients and audiences have included organizations such as Google, TJ Maxx, BetterUp, and Dress for Success. Sophia is also an eight-time published and bestselling author whose work has been featured on Fox News, NBC, CBS, and SUCCESS Magazine.

A highly sought-after keynote speaker, Sophia Casey has spoken internationally on leadership, coaching excellence, organizational performance, and professional development. She is widely recognized as a thought leader within the coaching profession and has served in several influential leadership and advisory roles across the International Coaching Federation (ICF), including the ICF DEIB Global Council, the reinvention efforts connected to the ICF Mentor Coaching and Coach Supervision competencies and processes, and as the former inaugural lead for the ICF Coach Education Assessor Community. Sophia also served as the featured spokesperson and demonstration coach for the official 2025 ICF Core Competency #8: Facilitates Client Growth video, a global educational resource used by thousands of coach education organizations, training programs, mentor coaches, assessors, and credential-seeking coaches around the world. Her contributions continue to influence the evolution of coach education, mentor coaching, assessor development, and professional coaching standards globally.




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